Contact Us
Call
CUSTOMER CARE
For a question regarding your online order, contact a Horchow associate for assistance 24 hours a day, 7 days a week.
1.877.944.9888
NM CREDIT SERVICES
For automated account information, to change your account address, or for other account services, call anytime.
1.800.685.6695
ORDER STATUS
For a question regarding order status, check status online (registered customers only) or contact us by phone, chat, or email.
DESIGNER REPRESENTATIVES
Representing a designer or label? We'd love to hear ideas on how we can work together.
1.800.937.9146
VENDOR OPPORTUNITIES
Online & Catalog
1.972.401.6522
Stores
1.800.937.9146
Chat
Connect with live assistance online anytime. Customer service is just a click away.
Write
Please send your written comments and inquiries to us by mail:
Horchow Customer CareP.O. BOX 650589
Dallas, TX 75265-0589













